Payment Processing

Error Encrypted Format when processing with pinpad
Make sure the netepay is running using NETEPAY HOSTED.  For the version, there should be an email or attachment on the ticket where you can downloa...
Mon, 26 Jun, 2023 at 11:21 AM
Error on Pre-Authorize the card on CC on file
- this is a card problem - test it with a different card
Fri, 23 Jun, 2023 at 1:21 PM
Error processing debit "Invalid Mac 499"
Overview When processing a debit transaction you may receive an "Invalid Mac 499" declined error.  This error only applies when processing a debi...
Tue, 9 Apr, 2024 at 1:54 PM
Gift card numbers with 5 characters length
Please follow the steps below. But in order this to work, you need the version You can now override the minimum gift card length by entering ...
Tue, 28 Mar, 2023 at 10:27 AM
Global Payments Canada using P400
dsiclient, dsiemv 1.39 and dsipdcx are needed Under Credit Cards Tab, the MERCHANT NUMBER to be use is the Datacap Merchant ID, not the Global Payments ...
Wed, 6 Dec, 2023 at 9:36 AM
How to activate the "Credit Card on File" tab in customer record in a non-credit-card-integrated dataset
The customer might be using a “Standalone” CC/Debit processing not integrated with System5. And, they may need to record the CC information so that they wil...
Wed, 31 Aug, 2022 at 1:25 PM
How to install Datacap NETePay
Overview Windward System Five uses a middleware application called Datacap NETePay to send/receive transactions to and from the payment processor. This so...
Wed, 10 Apr, 2024 at 1:44 PM
How to install Datacap NetePay 5 Director
Overview Datacap Netepay 5.07.30 now uses a process to install and update Datacap NetePay. Features Updates and processor changes are configured ...
Wed, 13 Mar, 2024 at 4:12 PM
Increasing Credit Card Processing Limit
Overview An additional feature was made available in System Five to change the limits of the credit card processing. This will give you the ability to cha...
Wed, 7 Jul, 2021 at 4:07 PM
Ingenico Link 2500 portable pinpad
Overview The Ingenico Link 2500 pinpad must be connected to a POS workstation or cable running Windward System Five or the remote POS device manager.  It c...
Mon, 4 Mar, 2024 at 3:33 PM

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