Troubleshooting: "Premature End File" Error When Accessing Windward PSQL Monitor

If you're encountering a "Premature end file" error when trying to access the Windward PSQL Monitor, this guide will walk you through the resolution steps provided by Actian and Windward Software.

Windward PSQL Monitor Troubleshooting Steps

Step 1: Review the Actian Resolution Article

Actian has documented this issue in their knowledge base. You can view their official resolution here:
Actian Communities: Monitor Won’t Open – Displays Error Messages

Step 2: Reference Windward Support Ticket

Windward has also addressed this issue in ticket #122662. You can view the support article directly here:
Windward Support Ticket #122662

Additional Notes

• This error is typically related to corrupted configuration files or workspace settings within the Actian PSQL Monitor.
• If the Actian article does not resolve your issue, please contact Windward Support and reference ticket #122662 for expedited assistance.

[
  {"@type": "HowToStep", "name": "Check for corrupted PSQL Monitor configuration file", "text": "Navigate to the PSQL Monitor directory and verify if the configuration file is corrupted or incomplete."},
  {"@type": "HowToStep", "name": "Delete the corrupted configuration file", "text": "If the file is corrupted, delete it to allow PSQL Monitor to recreate a fresh configuration file upon next launch."},
  {"@type": "HowToStep", "name": "Restart PSQL Monitor", "text": "Launch PSQL Monitor again to confirm that the error no longer appears and the application starts correctly."}
]