Sig Cap Model : T-LBK460-BSB-R (Virtual Serial via USB)

Basic Setup

Install the Topaz software/drivers on the local workstation.
This software must also exist on the customer's System Five on Cloud Server.

Drivers can be downloaded from http://www.topazsystems.com/

1 - Make sure the SigCap device is working on the user's local computer.

2 - Copy SigPlus.ini from C:\Windows on the local workstation to each user profile on the cloud.
eg. S:\Users\jjayne.000\WINDOWS\SigPlus.ini (this file should be the same for all users). You must be logged into the System Five On Cloud environment with the user to do this.

3 - Copy the DemoOCX.exe file to the Cloud desktop of each user. I copied this file from my computer, but you can copy it from anyone’s local computer that has the topaz software installed. It is in “C:\Windows\SigPlus\DemoOCX.exe“

4 - Test that the sig cap works using the DemoOcx.exe.

5 - Test with the DemoOCX.exe to make sure the sig cap device is being forwarded.



System Five Setup

These steps are basically the same as the ones we use for On Premises installations

Step 1) Select Setup Wizard

Step 2) Select Point of Sale Devices

Step 3) Select Signature Capture

Step 4) From the drop down list, select the installed signature capture device. System Five™ currently only supports the one model, however similar size Topaz units should also work.

Step 5) Use Sig Capture for Credit Cards

Check this option is you want to electronically sign a credit card receipt. You must ensure that your merchant agreement allows electronic signatures in the event of a charge back. The electronic signature is not transmitted to the credit card processor.

Step 6) Allow viewing of Signature on stations without signature capture devices

Check this option to allow back office and other stations to view signatures without having a signature device installed.

If you are doing this, you may need to install the device drivers on the other machines even though they do not have a device attached. System Five uses some of the driver files to display the signature in the System Five program.


Setting up the Full size invoice forms to include signature

Step 1) Drag Signature Capture icon to Full size form

Step 2) Drag Laser printer to Signature Capture, (If you want two copies drag another printer over).

Make sure that the printer assigned to the Sig Cap device in the invoice tree isn't a redirected printer. If you select a redirected printer, the signature capture screen won't pop up. (this has to happen on every invoice form that has the SigCap attached to it.



You must also setup the invoice form to include the Signature field. Usually you would drag that to the Totals area of the invoice form. This field must be there on the invoice form or the signature won't be collected.

Open an invoice and test.

Steve Wind June 14 / 2019
Updated by Steve Wind April 24 / 2023