Windward Software Customer Care

NEW Netepay 5 Director

Netepay 5 Server should be installed in the same manner as other netepay 5 server installs. Alternatively you can install on every workstation and set the netepay EMV server to localhost.

• netepay5 Worldpay Integrated Payments
• Other Processors, Select Netepay 5

Install one of the following USB-Serial drivers from:

• http://www.datacapepay.com/downloadmenu
• Device Drivers

• 805 USB Driver.zip
• Configuring the VeriFone VX805 for USB Cabling.pdf This may not be needed, but could be the issue if you receive
  No Response from Pinpad

• Verifone VX series (VX805/VX820/VX810)

• Equinox (L5300/L5200)

• http://www.datacapepay.com/epay50/3728/

In the Setup Wizard, Payment Processing, Processor Tab, select Mercury US (EMV/Local). Set the EMV server IP address.
PINPad Tab, select dsiEMVX and vx805 for Mercury.
In the credit card tab, select Tokenization.

“vx805 Invalid Field - Encrypted Format”

This means you have the wrong pinpad selected. You have a mercury pinpad selected on a non mercury customer.