Problem: 


Go to Inventory and Purchases> Data Load > Part Load> Import the csv file then click Next. But after clicking next, we got this error message below.


https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008206703/original/Q9cygz4PXR4fDvYzLboulOyuCZDmGjkIjA.png?1618326678

 

Regardless of any option selected, the part load window is out of whack.
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008206775/original/kMAcszUeZHhK_QPK0D4mj10KrcZLUvSBAQ.png?1618326743

 

And the reason for that is because there's line break on description column. 



Solution:


How to remove the line break on csv file?

 

1. Open the csv file and highlight Description column then click Wrap text.

 

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008216873/original/UyaaC-s5ux8IWeAg7bj49hAq1ou6a42OEA.png?1618334451

 

2. Then, the line break on description column will show.

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008216937/original/OtP-nNWAX_2--Jcwsu6T1yeydWIVvTyrYg.png?1618334494

 

3. Highlight description column and go to find & select then click replace.

 

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008217206/original/_dCr4qNNpHN3NZbGxtEO_rf2-ZJtVRe-FA.png?1618334688

 

4. On find what field, press ctrl + j from the keyboard.

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008217244/original/c_D1Ep4w8Rq3srgVbmJvNuu8SZVqyXZM1Q.png?1618334722

 

5. Then go to replace with field and click the replace all button after.


https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008217326/original/F-oKFsmQu9N3LbSxMgxnivGE8ZUJNkzrIg.png?1618334819

 

6. After clicking replace all, you should get this prompt below.

 

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008217425/original/0qZvJi6bDxzdsA7qSXHIPVYqXGLOXDDJsg.png?1618334870

 

7. Once done, highlight the description column again and click wrap text to unwrap it.

 

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008217516/original/3TMlwhNt-ZOveGR8ljtD76lXalfARbyivg.png?1618334923

 

8. After unwrapping text, the csv file should look like this.


https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66008217621/original/F0FsHGZ_kN0PrmqeZaBZSnPkryJbXQyV3g.png?1618335003

 

9. Save the csv file and do the data load again. This time, no more error showing when importing csv file on data load.